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updatedAt: 2026-02-24T13:00:37.000Z
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# Options for Patients

## Important

Patients who have appointments after May 10, 2024, should expect to view their data in FHIR. However, for those unable to do so, do the following:

* Reach out to your practice and have your provider create a *mock* visit to load your data
* If the practice is not able to add a *mock* visit (this can happen if you are deactivated, the practice refuses for an unspecified reason, etc.), you can request a copy of your record(s) at [records.greenwayhealth.com](https://records.greenwayhealth.com/), provided your provider uses the Intergy or Prime Suite EHR system.