Frequently Asked Questions

Does Greenway Health have a sandbox or developer environment for FHIR Services?
At this time, we do not have a sandbox environment available for developers. We understand the importance of having a dedicated testing environment with non-production data and are actively working on incorporating this feature into our platform. The sandbox environment is on our roadmap, but we do not have a specific ETA.

Does the FHIR ecosystem support writeback?
Currently, our FHIR ecosystem does not support the writeback feature. We understand that this functionality is important for many of our users. The development of the writeback feature is on our roadmap, but we do not have a specific ETA at this moment. We appreciate your patience and understanding as we work towards enhancing our system.

What are the options for patients whose data is not in FHIR?

• Contact the Practice: Ask the practice to create a dummy or empty visit/encounter on your chart. This will allow your historical data to load into FHIR.
• Request a Digital Copy: If the practice is unwilling to append your charts, they should be able to provide a digital copy of your chart.
• Use Records.GreenwayHealth.com: If the practice is unable or unwilling to do either of the above (e.g., your chart is deactivated due to inactivity), you can obtain your records via a data export process at records.greenwayhealth.com.